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GRIEVANCES CELL

STRENGTH:

Superintendent -1; Assistant -2; UDC -1; LDC -1; MTS(G) -1

DUTIES PERFORMED:

  • Dealing with service matters of common categories of Group “C” posts such as Record Clerk/ Keeper, Telephone Operator, Multi-Tasking Staff (Security), Multi-Tasking Staff (House-Keeping) and Multi-Tasking Staff (General).

  • Matters relating to Full time/ Part time casual laborers (common categories) engaged in various Govt. Departments

  • Provision of land line Telephones, EPABX system, Broad Band etc., to various Govt. Departments and residential phones to officers

  • Compassionate appointments

  • Disposal of public petitions/ representations from various service associations


    RECORD CLERK/ KEEPER:

    DP&AR has created 160 posts of Record Clerk/ Keeper for providing promotional avenues to the erstwhile Group “D” employees (common categories) vide G.O. Ms. No.65, dated 28-09-2006. As per the Recruitment Rule notified vide G.O. Ms. No.47, dated 09-07-2007 of DP&AR for the said post, the method of recruitment is as follows:

    (i) Promotion from the post of Attender with 6 years service rendered in the grade after appointment thereto on regular basis and possessing a pass in SSLC or its equivalent, failing which

    (ii) Promotion from the post of Peon/ Watchman/ Sanitary Assistant/ Sanitary Helper with 8 years combined service rendered in the grade on regular basis and possessing a pass in SSLC or its equivalent.


    TELEPHONE OPERATOR:

    49 posts of Telephone Operator has been created in order to provide promotional opportunities to the erstwhile Group “D” employees (common categories).

    The Recruitment Rules for the post is being amended as per the recommendations of VI CPC and will be issued shortly.


    ATTENDER, PEON, WATCHMAN, SANITARY ASSISTANT AND SANITARY HELPER:

    The common categories of erstwhile Group “D” posts Attender, Peon, Watchman, Sanitary Assistant and Sanitary Helper have been merged and re-designated vide G.O. Ms. No.72, dated 14-12-2010 of DP & AR as detailed below:


    Sl.No. Name of the existing post Pre-revised pay scale Re-designated post Revised pay band
    1 Sanitary Assistant Rs.2550-55-2660-60-3200 Multi-Tasking Staff (House-Keeping) Rs.5200-20200 + Grade Pay Rs.1800
    2 Sanitary Helper Rs.2550-55-2660-60-3200 Multi-Tasking Staff (House-Keeping) Rs.5200-20200 + Grade Pay Rs.1800
    3 Watchman Rs.2550-55-2660-60-3200 Multi-Tasking Staff (Security) Rs.5200-20200 + Grade Pay Rs.1800
    4 Peon Rs.2550-55-2660-60-3200 Multi-Tasking Staff (General) Rs.5200-20200 + Grade Pay Rs.1800
    5 Attender Rs.2610-60-2910-65-3300-70-4000 Multi-Tasking Staff (General) Rs.5200-20200 + Grade Pay Rs.1800


    MULTI-TASKING STAFF (SECURITY), MULTI-TASKING STAFF (HOUSE-KEEPING) AND MULTI-TASKING STAFF (GENERAL):

    As per the Recruitment Rules notified for the posts of Multi-Tasking Staff (Security), Multi-Tasking Staff (House-Keeping), Multi-Tasking Staff (General), the number of posts, scale of pay, education qualification prescribed and the made of recruitment are as detailed:


    MULTI-TASKING STAFF (SECURITY):
    Number of post 696 (Six Hundred and Ninety Six) (2010) subject to variation dependent on work load
    Educational and other qualification required for direct recruits A pass in SSLC or its equivalent from a recognized Board possessing the following physical standards, namely:
    (i) Height : Not less than 165 cms
    (ii) Chest : 81 Cms without expansion
    86 cms – With expansion
    Method of recruitment whether by direct recruitment or by promotion or by deputation/ absorption and percentage of the vacancies to be filled by various methods (1) 75% by direct recruitment of male candidates provided 25% of the vacancies shall be filled from among the male Home guards who have rendered a minimum of three years honorary service in the U.T. of Puducherry failing which by direct recruitment.
    (2) 25% by absorption failing which by direct recruitment.


    MULTI-TASKING STAFF (HOUSE-KEEPING):
    Number of post 696 (Six Hundred and Ninety Six) (2010) subject to variation dependent on work load
    Educational and other qualification required for direct recruits A pass in SSLC or its equivalent from a recognised Board
    Method of recruitment whether by direct recruitment or by promotion or by deputation/ absorption and percentage of the vacancies to be filled by various methods (1) 75% by direct recruitment of which 25% of the vacancies shall be filled from among the female Home guards who have rendered a minimum of three years honorary service in the U.T. of Puducherry failing which by direct recruitment.
    (2) 25% by absorption failing which by direct recruitment.


    MULTI-TASKING STAFF (GENERAL):
    Number of post 1342 (One thousand Three Hundred and Forty Two) (2010) subject to variation dependent on work load
    Educational and other qualification required for direct recruits A pass in SSLC or its equivalent from a recognised Board
    Method of recruitment whether by direct recruitment or by promotion or by deputation/ absorption and percentage of the vacancies to be filled by various methods By absorption failing which by direct recruitment


    MATTERS RELATING TO FULL TIME/ PART TIME CASUAL LABOURERS (COMMON CATEGORIES) ENGAGED IN GOVT. DEPARTMENTS:

    The engagement and regularization of casual labourers are governed by the provisions of the Government of Puducherry Casual Labourers (Engagement & Regularization) Scheme, 2009 notified vide G.O.Ms.No.22 dated 27.02.2009.


    PROVISION OF LAND LINE TELEPHONES, EPABX SYSTEM, BROAD BAND ETC. TO VARIOUS GOVT. DEPARTMENTS AND RESIDENTIAL PHONES TO THE OFFICERS:

    1. General Administration is the nodal authority for provision of telephones.

    2. Telephones have been provided to residence of officials on need basis.

    3. Permission is granted for treating the personal telephone of officials as official residential telephone.


    COMPASSIONATE APPOINTMENT:

    As per the instructions issued, the departmental committee has been constituted vide G.O. Ms. No.23, dated 19-05-1999 and G.O. Ms. No.19, dated 29-03-2001 of DP&AR to consider the applicants for appointment on compassionate grounds in the posts coming under the purview of DP&AR with the following members:

    a) Secretary to Government (Health) – Chairman
    b) Dy. Secretary to Govt.(AR Wing) – Member
    c) Under Secretary to Govt.(DPAR) – Member Secretary

    Like wise Common Committee has been constituted vide G.O. Ms. No.32/GC/UII, dated 23-07-1999 of DP&AR for considering the applications for compassionate Appointment in various departments (other than Common category post coming under the purview of the DP&AR (PW), under the Chairman ship of concerned Secretary.


    DISPOSAL OF PUBLIC PETITIONS/ REPRESENTATIONS FROM VARIOUS SERVICE ASSOCIATIONS BY THIS DEPARTMENT:

    Petitions received from public through LG/ CM/ CS are forwarded to the Department concerned for disposal.

    In respect of the representations from various service Associations on service maters, the Regional, Departmental and State Level Committees on redressal of Grievances of Govt. employees have been constituted vide G.O.Ms.No.49 dated 30.07.2010.